EltaMD.com Shipping Policy
- EltaMD products are available online to Continental U.S. addresses only and are delivered in 4 to 6 days (Excluding Holidays) via USPS.
- Orders are processed and shipped Monday through Friday, excluding holidays.
- Orders can take up to 2 business days to process.
- Orders placed on Friday after 2:00 pm EST will not begin processing until the following business day (excluding holidays)
- We offer the following Shipping Tiers and Fees (after any applicable discounts and before taxes):
- Free Standard shipping (4 to 6 days) for all orders of $75 or more
- $5.95 shipping charge fee for Standard shipping (4 to 6 days) on orders between $35 and $75
- $7.95 shipping charge fee for Standard shipping (4 to 6 days) on orders up to $35
- $20.00 shipping charge fee for Express shipping (2 business days) on all orders
- Express shipping (2 business days) refers to the transit time, orders can take up to 48 hours to process before they are shipped.
- Each order will be shipped to one address only and cannot split ship products.
- We are unable to deliver to PO Box, APO, FPO & DPO addresses.
- Orders are delivered to the shipping address by the USPS as your local/regular mail delivery.
- EltaMD does not ship to customers outside of the United States.
- Shipping dates and Delivery times are not guaranteed.
- All orders of $300 or more will require a signature for receipt at time of delivery.
- Customers have up to One hour after an order has been placed to Cancel or Edit their order via the links in the Order Confirmation Screen and/or the Order Confirmation email. Orders cannot be Canceled or Edited after One Hour.